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Customer Center

Assurity’s customer service associates are standing by to assist you with any questions you may have, or any transactions you wish to complete.

We have strong obligations both to provide prompt, courteous service and to protect the confidentiality and security of all communications with our policyholders. For this reason, we request that any e-mails including personal information be encrypted using the Secure e-mail information shown at left. E-mail addresses for our various contact areas are shown on the Contact page.

You may prefer to phone us toll free at the appropriate numbers shown on our Contact page. Please have your policy number available when you call.

Get Adobe Acrobat ReaderWe can also provide downloadable, printable forms for some transactions. These forms require the Adobe Acrobat® Reader, which is a free download. If you do not have this program, you can click the icon to download it.

Once the file is open, you may fill in the information, print, sign and return the form to Assurity at the address shown on the form. Forms are available for the following transactions:

Customer Service Forms

Standard Service Request (change of name or address, loan, withdrawal, etc.) Fill in and sign for only those transactions you need to complete.

Initiate or change automatic bank payments for monthly premium payments (individual Assurity policy owners only)

Notification of Death
Ownership Transfe
Trust Ownership Transfer

Beneficiary Designation

Trust Beneficiary Designation

Secure E-mail

Assurity Life is committed to protecting your security and providing you the means to ensure that the information you share with us is seen only by us. Non-public personal information includes (but is not limited to) Social Security numbers, other tax identification numbers, passwords, health information and financial information.

So that your personal information is not used illegally, we've implemented the ZixCorp secure e-mail solution to provide an encrypted service that prevents any message you send from being opened by anyone outside our office.

Click Here for instructions on using the ZixCorp system.

Click Here to create a ZixCorp account.

Click Here to log in and use your encrypted ZixCorp e-mail account.

— Copyright © 2015 Assurity Life Insurance Company | PO Box 82533 | Lincoln, NE 68501-2533 —