The AssurePay System
Policy owners now have the option to pay their Assurity bill either online or by telephone using a credit or debit card, or by electronic bank withdrawal (E-check). For your convenience, Assurity accepts Visa, MasterCard or Discover cards.
For more information about the AssurePay System, please click here for answers to frequently asked questions, or call our customer service department at (800) 869-0355, Ext. 4391. The Assurity home office is open Monday through Friday, 7:00 a.m. to 5:00 p.m., Central Time.
Payments are generally applied to your policy within two business days, depending on the time payment was submitted. Payments made on weekends or holidays may take longer to post.
Follow these steps to make your payment online:
- Your Assurity Life policy number may include only numbers, or it may include a letter in addition to numbers. Depending on the type of policy number, select the appropriate button below.
- After clicking a payment button, you'll be asked to key in your User ID (policy number) and a password. You can find your policy number on your billing statement.
- For your initial log-in password, enter the insured's birth date. (Example: If the birth date is Aug. 11, 1981, enter 08111981.) You will immediately be prompted to create a new password.
To start the secure online payment process for policies with numbers and at least one letter (example: Policy No. NC12345), click the button below to access the payment site hosted by US Bank. Note: Any letter(s) in your policy number must be capitalized.
To start the secure online payment process for policies with numbers only (example: Policy No. 1234567), click the button below to access the payment site hosted by US Bank.
If you wish to pay your bill by phone, please call our customer service department at (800) 869-0355 and listen for the appropriate prompt.
(NOTE: At this time, we are unable to accept telephone bill payments for policy numbers including a letter. However, these customers may use the online payment system.)
