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Assurity's COVID-19 Response

We hope you and your family are healthy and holding up well through the uncertainty surrounding the coronavirus (COVID-19). While COVID-19 is causing disruption in our communities, we’re committed to making sure you have the protection and support you need.

The information found here provides guidance relative to the COVID-19 situation as it currently exists. Updates will be made as conditions warrant.

Assurity has a team of subject matter experts monitoring and responding to the coronavirus situation as it develops. Assurity remains committed to providing superior service to our customers and is committed to preventing any interruption in our business processes.

Assurity has the vast majority of our associates now working from home, with social distancing practiced for our associates needed on site. All associate business-related travel is prohibited, in favor of technology-enabled meetings. We appreciate your understanding and patience as our associates acclimate to completely remote work.

For questions regarding your insurance policy or to file a claim, we encourage you to access your account from home 24/7 using our online portal,, or give us a call for policy information, payment/billing information, claims and more at 800-869-0355.

For Policyowners

For Employers

Employers across the country are facing unprecedented challenges, and Assurity is here to help navigate these difficult times. Here are answers to some of the most frequently asked questions regarding Assurity voluntary benefits amid this crisis.