By Chad Bodner, Vice President, Worksite Sales
Let’s get the numbers out of the way: over the past three years, Assurity’s New Business Annualized Premium has increased by 190.8 percent. That’s no typo — it’s the reason that Eastbridge Consulting Group named us their 2018 Voluntary Sales Growth Leader Award winner in the small carrier category.
We’re thrilled, naturally, but when you think about it, the numbers themselves aren’t that important. What really matters is what we’ve done to reach this point, and what we’re doing to continue.
So here it is:
Whether you’re an employee, an employer or a broker, we’re trying to make things simple. That can mean anything from streamlining our application and underwriting processes to explaining the value of our products in easy-to-understand language. Insurance jargon is out of style. So are difficult applications and complicated processes. You know what’s always trendy? Simplicity.
We’ve always had high service standards. That’s why our call center is located inside our home office in Lincoln, Nebraska and why you’ll always talk to a real person within minutes of calling. We truly care about our customers and distribution, and we know the best way to show that is through our service to you. Most calls are answered within 90 seconds and over 99% of customer service calls are resolved on the first call—without the caller being transferred or waiting for a call back.
We’re a company guided first by a sense of duty to our customers, our employees and to the world at large. At Assurity, values like integrity, agility and generosity are more than empty talk. Since our certification as a B Corporation in 2015, we’ve ingrained them in our culture and have remained committed to using our business as a force for good.
Simplicity, service and values. These are the real reasons for Assurity’s growth, and none of them are going anywhere. We promise to continue improving on all fronts, which means a better, simpler experience for you.
If you’re looking for a more human experience when dealing with insurance carriers, look no further. Contact your Regional Sales Team today and experience firsthand what sets us apart.